Data Controller
This website is operated by BBG FZ-LLC, a company registered in the Jebel Ali Free Zone, Dubai, United Arab Emirates, P.O. Box 61255 ("BBG," "we," "us," or "our").
For any inquiries regarding this Privacy Policy or your personal data, please contact us at creators@bbgbureau.com.
Scope
This Privacy Policy applies to personal data collected through our website at www.bbgbureau.com and explains how we collect, use, disclose, and protect your information in accordance with the UAE Federal Decree-Law No. 45/2021 on the Protection of Personal Data (PDPL) and other applicable legislation.
Personal Data We Collect
We collect personal data that you voluntarily provide when submitting a contact form on our website. Depending on the form used, this may include:
- Your name
- Email address
- Company name
- Website URL
- Contact details (e.g., Telegram username)
- Project description or message
We do not collect personal data automatically through cookies or similar tracking technologies at this time. Should this change, we will update this policy and obtain your consent where required.
How We Use Your Data
We use the personal data you provide for the following purposes:
- To respond to your inquiries and project briefs
- To communicate with you regarding potential or ongoing projects
- To comply with applicable legal obligations
Legal Basis for Processing
We process your personal data based on your explicit consent, which you provide by checking the consent box before submitting a form on our website. You may withdraw your consent at any time by contacting us at creators@bbgbureau.com.
Third-Party Services
We use the following third-party services that may process data in connection with your use of our website:
a) Telegram Bot API
When you submit a contact form, your form data is relayed to us via the Telegram Bot API. The data is sent server-side and is not stored on our servers. Telegram's privacy policy applies to their handling of data: telegram.org/privacy.
b) Mux Video
We use Mux for video streaming on our website. When you view video content, Mux may collect standard technical data such as your IP address and browser User-Agent for content delivery purposes. Mux's privacy policy: mux.com/privacy.
c) Analytics (Future)
We may implement analytics services (such as Google Analytics) in the future to understand how visitors interact with our website. When implemented, we will update this policy to describe the data collected, the cookies used, and will obtain your consent before any analytics data is collected.
Cross-Border Data Transfers
Your personal data may be transferred to and processed in countries outside the UAE, as our third-party service providers (Telegram, Mux) operate servers in various jurisdictions. We ensure that such transfers comply with the requirements of the UAE PDPL and that appropriate safeguards are in place.
Data Retention
Form submissions are relayed directly to our team via Telegram and are not stored on our web servers or in any database. Data remains in our Telegram communication channels and is retained only for as long as necessary to fulfill the purposes described in this policy. You may request deletion at any time.
Your Rights
Under the UAE PDPL, you have the following rights regarding your personal data:
- Right of Access — request a copy of the personal data we hold about you
- Right to Rectification — request correction of inaccurate or incomplete data
- Right to Erasure — request deletion of your personal data
- Right to Restrict Processing — request that we limit the processing of your data
- Right to Data Portability — request your data in a structured, commonly used format
- Right to Object — object to the processing of your data in certain circumstances
To exercise any of these rights, please contact us at creators@bbgbureau.com. We will respond to your request within 30 days.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact: